Knowledgebase

Sending Mail

Although sending mail is normally a service that your ISP provides along with your Internet /Broadband connection. Many providers restrict you from being able to send mail through anyone else, so you can only send mail using your providers network and servers. You will need to contact your service provider to get the details for sending mail in this case.

If you wish to send mail using your cPanel account, and your provider allows it, you will need to enable Authenticatication on your mail client. please refer to the settings below (replace yourdomain.com with your actual domain name):

• Outgoing Mail Server: mail.yourdomain.com (server requires authentication) port 25 or 587
• Outgoing Mail Server: (SSL) mail.yourdomain.com (server requires authentication) port 465
• Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)
• SMTP Authentication: Enabled (Use your email address as username your email password as password)

Receiving Mail

We support botth POP3 and IMAP protocols. Below are the settings that are needed to configure to retrieve email from our servers:

• Mail Server Username: Your email address
  
• Incoming Mail Server: mail.yourdomain.com
• Incoming Mail Server: (SSL) mail.yourdomain.com
• Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
  

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